Allianz Malaysia is going the extra mile in offering extended flood relief support to customers in the northern region. After extending a RM 50,000 donation to Malaysia International Search and Rescue (MISAR) for distribution of relief items in Penang and Bukit Mertajam, Allianz Malaysia has stepped up to expedite claims negotiations and waive stipulations to allow for a quicker claims process.
The Allianz General’s Claims Caravan has been stationed in the north since the floods hit last week. The caravan was previously in Bukit Mertajam and Alor Setar and is currently stationed in Penang.
“All Allianz home insurance policyholders whose homes have been affected by the flood can come to the caravan to file their claims. We would then assign our adjusters to survey the said property and expedite the claims process. Eligible motor insurance policyholders will also be able to lodge their claims at the caravan. Besides that, we are also providing all Allianz customers who lodge flood claims at the caravan with a waterproof survival kit, complete with blanket, towels, first aid kit and torch light. It’s a small gesture to afford some support and comfort in their hour of need,” said Zakri Khir, Chief Executive Officer of Allianz Malaysia Berhad.