Mercedes-Benz Malaysia, together with its newest dealer partner, Auto Commerz Sdn Bhd, are further enhancing customer services with the unveiling of the interim Mercedes-Benz Auto Commerz 2S Service Centre located in Setapak. Complementing the interim Mercedes-Benz Auto Commerz Autohaus launched in September 2017, the new service centre kicks Auto Commerz’s strategy into high gear, to deliver a unique and individualised customer experience for Mercedes-Benz customers.
“On behalf of Mercedes-Benz Malaysia, I congratulate our ninth dealer group, Auto Commerz, on the launch of their new service centre. We believe the partnership we share with Auto Commerz reflects our common passion and care for our customers and their needs. With the widest premium automotive dealer coverage in Malaysia, we are focused on ensuring that the quality of service offered throughout the customer journey embodies the Best Customer Experience,” said Mercedes-Benz Malaysia President and CEO, Dr Claus Weidner.
The Mercedes-Benz Auto Commerz 2S Service Centre, located just 950m away from the Mercedes-Benz Auto Commerz Autohaus in Setapak, has a land area of 13,866 sq ft and built-up area of 9,200 sq ft. Built to serve the expanding Mercedes-Benz customer base, the service centre is equipped with state-of-the art Mercedes Benz approved diagnostic tools and equipment, and operated by professionally trained Mercedes Benz Certified Service Specialists.
“As the latest dealer group to join the Mercedes-Benz network in Malaysia, we are proud to add customer services to our repertoire. With this update, we now deliver a complete end-to-end customer experience and we welcome all Mercedes-Benz owners to our new service centre for the best aftersales care that the Auto Commerz team can offer,” said Auto Commerz Dealer Principal, Eric Khoo.
The interim Mercedes-Benz Auto Commerz 2S Service Centre sports the sleek Mercedes-Benz Presentation System II (MPS II), in line with the Three-Pointed Star’sbrand identity customers have come to recognise. Its optimally functioning work bays have the capacity to service up to 200 vehicles per month.
The interim Mercedes-Benz Auto Commerz 2S Service Centre is located at No. 14, Jalan Usahawan 5, Kawasan Perusahaan PKNS, Setapak 53300 Kuala Lumpur. For more information please contact tel: 03- 4144 5500.